Hear from Our Customers
Most people in Brooklyn Heights who call us have already tried something. A spray from the hardware store. A call to building management. Maybe a bait trap that worked for two weeks. The reason those things don’t hold is almost never about effort — it’s about the building itself.
The brownstones and attached row houses that define Brooklyn Heights were built in the 1860s through 1890s. The foundation walls, the plumbing chases, the shared party walls between units — all of it creates a network of entry points and harborage zones that surface treatments can’t reach. When we address the actual source, the infestation stops cycling back.
What that looks like in practice: you stop finding evidence of mice in your kitchen every October when the temperature drops and the populations along the BQE corridor and Brooklyn Bridge Park start pushing inward toward heated buildings. You stop wondering whether the roaches in your bathroom are coming from your unit or from the plumbing stack shared with the floors above and below. You get a clear picture of what’s driving the problem and a treatment plan that accounts for the building you actually live in — not a generic apartment.
For property managers and co-op boards in Brooklyn Heights, there’s another layer. We provide written service records after every visit, giving you documentation that holds up — whether that’s for your building’s maintenance file, a housing court proceeding, or a DOHMH inspection of a commercial space on Montague Street. The outcome isn’t just fewer pests. It’s a defensible record that shows the problem was handled by a licensed professional.
We’ve been operating in Brooklyn Heights and across the borough since 1971 — before most of our local competitors were founded, and before the Brooklyn Heights Historic District was even a decade old. That’s not a marketing line. It’s a verifiable fact you can confirm through the Better Business Bureau, where we’ve held an A+ rating continuously since 1989. More than 35 consecutive years of accreditation isn’t a recent achievement — it’s a track record across thousands of jobs.
Every technician we dispatch holds a valid NYS DEC commercial pesticide applicator certification. The person who shows up at your brownstone on Hicks Street or your co-op on Clark Street is the credentialed professional — not a subcontractor working under someone else’s license. Our team collectively brings over 100 years of pest control experience, which means the institutional knowledge of how Brooklyn Heights’s attached row houses, shared basements, and aging plumbing infrastructure create pest dynamics is built into how we work, not dependent on any single technician.
We’re also recognized by real estate attorneys and brokers across the NYC metropolitan area for WDI inspections and Mortgage Clearance Certificates — a specific credential that matters in a neighborhood where the median home price sits above $2.3 million.
It starts with a call or a contact form. We offer free estimates and can schedule same-day inspections when the situation is urgent — and given how quickly a pest problem spreads through an attached brownstone’s shared walls and plumbing chases, urgency is often the right call. Your appointment is guaranteed within two days of your call, and our 24/7 availability means you’re not waiting until Monday morning if the problem surfaces over the weekend.
When our technician arrives, the inspection isn’t a quick visual sweep. In Brooklyn Heights specifically, we account for the building’s age and architecture — raised basement entries, cast-iron plumbing penetrations that predate most of the building’s current residents, shared party walls that run from the basement to the roof. We identify active infestation, entry points, and harborage conditions.
One thing worth knowing: because Brooklyn Heights sits within a designated Historic District, exterior crack-sealing along original masonry often requires Landmarks Preservation Commission review before any visible work can be done. A technician who doesn’t know that will recommend a fix you can’t legally implement. Our approach accounts for this — interior treatment and harborage reduction become the primary path forward when exterior remediation is restricted.
After the inspection, you get a clear treatment recommendation and a written service record documenting what was found, what was treated, and what the follow-up plan looks like. No vague verbal summary — actual documentation you can keep on file.
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The pest profile in Brooklyn Heights is shaped by three overlapping pressure sources: the waterfront corridor along Brooklyn Bridge Park, the BQE infrastructure running along the neighborhood’s western edge, and the Montague Street restaurant strip through the center of the neighborhood. Each one sustains pest populations that push into residential buildings when conditions shift — especially in fall, when outdoor food sources diminish and rodents move toward heated basements.
We handle the full range of what Brooklyn Heights residents and property managers actually encounter. Rodent control — rats and mice — is the most urgent fall issue, particularly for buildings on blocks closest to Furman Street and the park waterfront. Cockroach extermination is a year-round issue in the neighborhood’s older housing stock, where shared plumbing infrastructure provides harborage that no amount of cleaning eliminates.
Bed bug treatment, in both heat and chemical formats, is especially relevant here given Brooklyn Heights’s concentration of short-term rentals and hotel properties that cycle visitors through constantly. Termite inspections and WDI Mortgage Clearance Certificates are a specific specialty of ours — critical for buyers and sellers in a market where a finding of active wood-destroying insect activity in a 19th-century brownstone can reshape or kill a transaction.
Beyond those, we also cover ant control including carpenter ants, stinging insects, mosquito control, wildlife removal, flea and tick treatment, and commercial pest control for food-service businesses on Montague Street and Atlantic Avenue that face DOHMH letter-grade inspections. All treatments use NYS DEC-registered materials applied by certified technicians. Free estimates are available — call or submit a contact form to get started.
This is one of the most common questions we hear from Brooklyn Heights residents, and the answer is geographic as much as it is structural. Brooklyn Heights sits between three consistent rodent pressure sources: Brooklyn Bridge Park along the waterfront to the west, the covered BQE infrastructure corridor that runs along the neighborhood’s western edge, and the Montague Street restaurant strip through the center of the neighborhood. All three sustain large rodent populations year-round.
In fall, as outdoor temperatures drop and food sources at the park and restaurant strip diminish, those populations push inward toward heated residential buildings. The reason it keeps happening isn’t that your unit is attracting them — it’s that the entry points into your building haven’t been addressed.
In an attached brownstone, a gap around a century-old plumbing penetration in the basement wall is all a mouse needs. We identify exactly where they’re getting in, treat the active infestation, and reduce the harborage conditions that make your building a destination every October. One-time bait traps don’t solve this because they address the mouse, not the entry point.
Cleanliness has very little to do with cockroach infestations in Brooklyn Heights’s older housing stock, and this is one of the most important things to understand before you spend money on treatments that won’t hold. The brownstones and converted row houses in this neighborhood were built in the 1860s through 1890s. The shared plumbing chases, basement corridors, and party walls between attached units create harborage zones that cockroaches exploit regardless of how individual apartments are maintained.
A cockroach doesn’t care how clean your kitchen is if it’s traveling through the plumbing stack from a neighboring unit. This is also why store-bought sprays produce temporary results. They treat the cockroaches you can see, not the conditions that are sustaining the population.
We identify where they’re harboring — often in wall voids around pipes, behind appliances, or in basement areas shared between units — and apply professional-grade, NYS DEC-registered materials to those specific zones. In multi-unit buildings, the treatment plan often needs to account for adjacent units or common areas to be effective long-term.
For FHA and VA mortgage transactions, a Wood-Destroying Insect inspection report is required by the lender before closing. On conventional transactions involving older buildings — and most Brooklyn Heights brownstones qualify as older buildings, given that a significant portion were built before 1940 — real estate attorneys routinely request WDI reports as part of due diligence even when the lender doesn’t require it. At a median home price above $2.3 million, no experienced attorney is going to skip this step.
A WDI report documents whether there is evidence of active or previous infestation by termites, carpenter ants, wood-boring beetles, or other wood-destroying insects. In a 19th-century brownstone with original timber framing, a finding of active termite infestation is a serious disclosure event that can reshape the terms of a transaction or give a buyer grounds to renegotiate.
We issue WDI Mortgage Clearance Certificates and are recognized by real estate attorneys and brokers across the NYC metropolitan area specifically for this service. If you’re under contract or approaching closing, this is not the document to get from a company your attorney hasn’t heard of.
Bed bugs spread through human movement, not through building infrastructure the way cockroaches and rodents do. In Brooklyn Heights, the risk profile is elevated compared to less-trafficked neighborhoods because of the high concentration of short-term rental units listed in brownstones and the neighborhood’s status as a destination for visitors coming to see the Promenade and Brooklyn Bridge Park. Bed bugs travel in luggage and on clothing — a unit that hosts short-term guests cycles through a much higher volume of potential introduction events than a stable residential unit.
In co-op and rental buildings, the complication is that bed bugs can spread between units through shared wall voids and electrical conduits once an infestation is established. This is why early detection and professional treatment matter more than waiting to see if the problem resolves.
Our certified bed bug specialists are trained in both heat treatment and chemical treatment protocols, and can advise on which approach is appropriate for your specific building type and infestation level. Co-op boards and property managers should also know that we provide written service records after every treatment — documentation that’s important to have on file when managing a multi-unit building.
This is where Brooklyn Heights is genuinely different from most other neighborhoods, and it’s something a pest control technician unfamiliar with the area might not flag. Because Brooklyn Heights is a designated NYC Historic District — the city’s first, established in 1965 — any visible exterior work on a designated structure, including masonry repairs and crack-sealing along the facade, requires review and approval by the NYC Landmarks Preservation Commission before the work can proceed. This means that recommending “just seal the exterior cracks” as the primary pest-proofing strategy isn’t always a practical solution here.
In practice, this makes interior treatment and harborage reduction the primary path forward for most Brooklyn Heights brownstones. That means identifying and treating harborage zones inside the building — around plumbing penetrations, in basement wall voids, behind appliances — and applying targeted treatments to the specific areas where pests are active. A technician who understands the LPC constraint will design a treatment plan around it rather than recommending exterior work you’d need a landmarks approval to complete. This is one of the reasons local knowledge matters when choosing a pest control specialist in Brooklyn Heights.
Commercial food-service businesses on Montague Street and Atlantic Avenue face DOHMH letter-grade inspections where evidence of rodents, cockroaches, or flies can immediately lower a score. A grade below A gets posted publicly, and a failed re-inspection can result in a temporary closure. For a restaurant or cafe in Brooklyn Heights, where the customer base is largely local and reputation matters, a visible B or C grade is a real business problem — not just a compliance issue.
Our commercial pest control service for food-service businesses is built around the DOHMH inspection standard. That means identifying and treating the conditions that trigger violations — cockroach harborage in kitchen equipment and grease traps, rodent entry points in basement areas, fly pressure from waste storage — and providing written service records that document what was treated and when. That documentation is useful both for your own compliance records and in the event of a re-inspection where you need to demonstrate that professional treatment has been applied.
Our team collectively brings over 100 years of pest control experience and holds NYS DEC commercial pesticide applicator certification — the licensing standard that DOHMH inspectors expect to see when they ask about your exterminator.
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