Hear from Our Customers
Finding bed bugs in your home is one of those moments that changes how you feel about your own space. You start second-guessing the couch, the mattress, the kids’ beds. That feeling doesn’t go away on its own but it does go away when the infestation is actually gone.
Borough Park’s housing stock makes this harder than it sounds. Most of the neighborhood’s buildings are pre-war brick rowhouses and attached multi-family structures built in the 1920s through 1950s. Aging baseboards, shared wall voids, pipe penetrations these are the exact conditions bed bugs exploit to move between units. Treating your apartment without understanding how the building is connected isn’t a solution. It’s a delay.
That’s where the right exterminator makes a real difference. When the job is done correctly, you get your home back. Your kids sleep in their beds. You stop inspecting every seam and corner before you sit down. In a household with six, seven, or eight people under one roof which is completely normal in Borough Park that outcome matters more than anywhere else.
We’ve been treating pest infestations across Brooklyn since before most of Borough Park’s current residents moved in. Founded by Richard Kourbage and headquartered in Marine Park, we’ve built over 40 years of hands-on experience in the exact type of attached, multi-family Brooklyn housing that defines Borough Park, Bensonhurst, and Kensington.
Our staff brings more than 100 years of combined experience to every job. That’s not a number pulled from a marketing sheet it means the technician walking into your apartment has likely treated your building type dozens of times. We know where bed bugs hide in pre-war construction along 13th Avenue and Fort Hamilton Parkway, how infestations travel through shared walls, and what it takes to clear a job completely.
We hold an A+ rating with the Better Business Bureau accredited since May 5, 1989 and carry certified bedbug specialist status. We’re fully licensed under the New York State Department of Environmental Conservation, bonded, and insured. When you let someone into your home in a neighborhood as close-knit as Borough Park, those credentials aren’t optional.
It starts with a call and because we answer 24 hours a day, seven days a week, that call can happen the moment you find something. You’ll speak with a real person who can walk you through what you’re seeing, answer your questions, and get you scheduled. In most cases, a same-day inspection is available, and appointments are guaranteed within two days.
The inspection comes first. A certified specialist examines your unit thoroughly mattress seams, box springs, baseboards, headboards, behind outlet covers, inside furniture joints. In Borough Park’s older buildings, we also assess the structural pathways that connect your unit to neighboring ones, because an isolated treatment in a shared-wall building often isn’t enough. If your building has multiple units involved, we have the experience to coordinate treatment across the property something Borough Park landlords dealing with HPD’s Local Law 69 bed bug reporting requirements will find especially useful.
Treatment is applied based on what the inspection actually finds not a one-size-fits-all package. You’ll get clear preparation instructions beforehand, specific guidance on when it’s safe for your family to return to treated areas, and a follow-up plan if needed. With large families and young children in the home, those preparation and re-entry details aren’t a formality they’re the part that matters most to most Borough Park households.
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Bed bug treatment in Borough Park isn’t the same job it is in a newer building in a lower-density neighborhood. The pre-war attached rowhouses along streets like 13th Avenue and Fort Hamilton Parkway have the kind of aging infrastructure shared walls, old plumbing chases, deteriorating baseboards that gives bed bugs multiple pathways between units. Any treatment plan that ignores that reality is leaving the door open for a repeat infestation.
Our approach starts with an honest assessment of what you’re actually dealing with. Chemical treatments, bed bug heat treatment options, and follow-up protocols are selected based on the specific infestation, the type of unit, and the size of the household. If you have infants or young children at home and in Borough Park, most families do you’ll receive specific, plain-language guidance on how to prepare the space and when it’s safe to return. Nothing is assumed. Everything is explained.
For landlords managing multi-family buildings in ZIP codes 11219 or 11218, we can also help you stay on the right side of New York City’s bed bug regulations. Local Law 69 requires annual bed bug reporting to HPD, and non-compliance has resulted in tens of thousands of violation notices across the city in recent years. We provide the documentation you need and the treatment that actually resolves the issue not just a paper trail.
Yes and in Borough Park specifically, this is one of the most important questions to ask before you start any treatment. The neighborhood’s pre-war rowhouses and attached multi-family buildings were constructed with shared wall cavities, common plumbing chases, and aging infrastructure that bed bugs can move through with relative ease. A treatment that addresses only your unit without accounting for how the building is connected can clear the immediate infestation while leaving the source untouched.
That’s why a thorough inspection matters as much as the treatment itself. A certified specialist needs to assess not just your apartment but the structural pathways that connect it to neighboring units. In buildings where multiple units are involved, coordinating treatment across the property rather than treating each unit independently is usually the more effective approach. If you’re a renter, it’s also worth knowing that under New York City law, your landlord is generally responsible for addressing bed bug infestations in multiple-dwelling buildings. Documenting the problem in writing and notifying your landlord promptly protects your rights and creates a record if the issue escalates.
This is the first question most Borough Park families ask, and it’s the right one. With households that often include infants, toddlers, and multiple school-age children, the safety of any treatment product matters as much as its effectiveness. The short answer is yes when applied correctly by a licensed, certified professional, bed bug treatments can be used safely in homes with young children. But the preparation steps matter, and cutting corners on them creates unnecessary risk.
Before treatment, you’ll receive specific instructions: what to move, what to cover, where children and pets should be during the application, and how long to stay out of treated areas before it’s safe to return. These aren’t generic guidelines they’re based on the specific products and methods we use in your unit. A certified bedbug specialist will walk you through all of it in plain language before the job begins. If you have a newborn, a child with respiratory sensitivities, or any specific health concerns in the household, bring those up during the inspection. That information directly affects how treatment is planned and applied.
The honest answer is that cost depends on the size of the infestation, the number of rooms involved, and whether the treatment needs to extend beyond your unit to neighboring ones which is a real possibility in Borough Park’s shared-wall buildings. A single-room treatment in an early-stage infestation will cost significantly less than a whole-apartment treatment in a building where bed bugs have spread across multiple units.
What you should expect from us is a free, honest estimate before any work begins with a clear breakdown of what’s included and what follow-up might look like. What you should be cautious of is any company that gives you a firm price over the phone without seeing the space, or one that shows up and suddenly finds reasons to expand the scope. We provide free estimates and don’t upsell. Our reviews specifically call this out customers consistently note that the assessment they received was accurate and the final invoice matched what they were told. In a neighborhood where household budgets are carefully managed, that transparency is worth more than a low headline number that changes once the technician is in your home.
Under New York City law, owners of multiple-dwelling buildings are generally responsible for addressing bed bug infestations. If your landlord is unresponsive, your first step is to notify them in writing text or email works, but a written record is important. Keep a copy of everything. If they still don’t act, you can file a complaint with the NYC Department of Housing Preservation and Development, which enforces bed bug-related housing code requirements across the city, including in Borough Park’s 11219 and 11218 ZIP codes.
New York City’s Local Law 69 also requires building owners to file annual bed bug reports with HPD and disclose infestation history to tenants at lease signing and renewal. If your landlord failed to disclose a known infestation, that’s a separate issue worth documenting. In the meantime, if you’re living with an active infestation and the landlord isn’t moving fast enough, some tenants choose to hire a licensed exterminator independently and pursue reimbursement later. That’s a personal decision, but if you go that route, make sure the company you hire is NYSDEC-licensed and provides documentation of the treatment you’ll need it if the situation becomes a formal dispute.
It’s a real possibility, and it’s more common than most families realize. Bed bugs travel on clothing, in backpacks, and inside luggage and environments where large numbers of children are in close contact, like yeshivas, day camps, and overnight camps, create the conditions for that kind of transfer. In Borough Park, where children return from overnight summer camps in late August and early September, this is one of the most consistent seasonal infestation introduction points of the year. A child who spent eight weeks at camp and comes home with a bag full of laundry can unknowingly bring bed bugs into a home that was completely clean before they left.
The most practical step is to treat returning luggage and clothing as a potential risk every season. Wash and dry everything on high heat immediately bed bugs don’t survive sustained temperatures above 120°F. Inspect the luggage itself before bringing it inside, and if possible, leave bags in a garage or enclosed porch while you sort through them. If you find any signs of bites or spot anything suspicious in your child’s belongings, call for an inspection before the infestation has a chance to establish itself in the home. Catching it early in a single room is a very different job than treating an infestation that’s had two weeks to spread through a shared-wall apartment.
Bed bugs are often misidentified, and the confusion is understandable their bites look similar to mosquito bites, flea bites, and even mild allergic reactions. The bites alone aren’t enough to confirm an infestation. What you’re looking for is physical evidence in the places bed bugs actually live: mattress seams, box spring fabric, the gap between the mattress and the headboard, behind baseboards, inside furniture joints, and along the edges of wall-to-wall carpeting.
Specifically, you’re looking for three things: live bugs (flat, oval, reddish-brown, about the size of an apple seed), dark rust-colored staining on fabric or walls (which is their excrement), and shed skins from molting nymphs. In Borough Park’s older apartments, baseboards and wall trim are worth checking carefully the gaps and crevices in pre-war construction give bed bugs more harborage options than newer buildings. If you find even one of these signs, don’t wait to confirm it further on your own. Call for a professional inspection. A certified specialist can confirm the infestation, identify how far it’s spread, and give you an honest picture of what treatment involves before you’ve spent money on products from a hardware store that won’t solve the underlying problem.
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